Privacy Policy
Effective Date: July 1, 2026
Welcome to Pulse (“Pulse,” "Keen Studios LLC", “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, book classes, purchase services, or otherwise interact with Pulse.
Information We Collect
We may collect the following types of information:
Personal Information
When you interact with us, you may provide information such as:
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Name
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Email address
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Phone number
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Billing address
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Payment information (processed securely by our third-party payment processor)
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Date of birth (if required)
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Emergency contact information (if provided)
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Information you submit through contact forms or emails
Account and Booking Information
If you create an account or book classes, we may collect:
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Account credentials
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Class reservations
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Attendance history
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Membership information
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Purchase history
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Time spent on the website
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Referring website
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Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
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Provide and manage our services
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Process class bookings and memberships
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Process payments
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Communicate with you regarding your account
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Send appointment confirmations, reminders, and updates
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Respond to inquiries
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Improve our website and services
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Detect fraud or unauthorized activity
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Comply with legal obligations
With your consent where required by law, we may send promotional emails or messages about studio news, events, promotions, and special offers. You may opt out of marketing communications as described in our Terms of Service or by using the unsubscribe or opt-out method provided in the message.
Service Providers
We use third-party service providers to support booking, scheduling, memberships, payments, email communications, hosting, analytics, customer support, and related business operations. These providers may process information as needed to provide services to Pulse and our clients.
Payment card information is processed by our payment processor, and Pulse does not store complete payment card information on our servers.
Cookies and Analytics
Our website may use cookies and similar technologies to:
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Remember your preferences
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Improve website functionality
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Analyze website traffic
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Measure marketing performance
You can modify your browser settings to refuse cookies, although doing so may affect certain website features.
Sharing Your Information
We do not sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Except as stated above for mobile information and text messaging originator opt-in data and consent, we may share your information
with trusted service providers who assist us in operating our business, including providers of:
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Booking and scheduling services
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Payment processing
We may also disclose information if required by law or to protect our legal rights, customers, or business.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may:
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Update your account information by logging into your account or contacting us.
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Opt out of marketing emails at any time.
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Request access to or deletion of your personal information where applicable under law.
Depending on your state of residence, you may have additional privacy rights under applicable state laws.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Pulse
19266 Coastal Highway, Unit 13
Rehoboth Beach, DE 19971
Email: info@pulsefitnessde.com